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Contact Policy

Privacy Policy

Under art. 13 of the EU Regulation 2016 679/EU (hereinafter, for the sake of brevity, "Regulation") Carpigiani Group – Ali Group S.r.l. e Antherica S.r.l., in their capacity as Joint Data Controllers, inform you that your data will be processed in the following ways and for the following purposes.

Nature of personal data

The processing will concern personal data and will be limited to those that are strictly relevant to and necessary for the purposes pursued.

Purpose of the processing

The processing of data will have the following purposes:

(A) managing your request by the Joint Data Controllers;

(B) Direct marketing (i.e. carrying out activities useful to process statistics and market research, sending you information material, as well as surveys to improve the service) only by Joint Data Controller Carpigiani Group – Ali Group S.r.l. Such communications may be made via automated messages or emails.

Legal basis of processing operations

The legal basis for processing, for the purpose referred to in letter A) is consent; for the purpose referred to in letter B) is the legitimate interest of the Joint Data Controller to inform users interested in its products and customize the service according to their needs.

Nature of data provision and consequences of refusal

The provision of personal data by the person concerned is necessary. Any refusal, in whole or in part, to provide such data, or an incorrect or untrue statement, will make it impossible for the Joint Data Controllers to process the request.

Method of processing

The processing of personal data may concern all the operations indicated in art. 4, number 2) of the Regulation. In any case, the limits and principles of correctness, lawfulness, purpose, quality, relevance, non excess and transparency will be respected.

Personal data will be processed with automated tools for the time strictly necessary for the purposes for which they were collected.

The processing will be carried out directly by the Joint Data Controllers’ organization and the data will be stored in electronic files.

In any case, the data will be processed with logics strictly related to the purposes indicated and with methods that ensure their security and confidentiality, through the adoption of appropriate measures to prevent alteration, deletion, destruction, unauthorized access or processing not allowed or not in accordance with the purposes of collection. 

Data disclosure

The data will be disclosed to third parties such as distributors and/or dealers of Carpigiani machines, as well as companies with which the Joint Data Controller Carpigiani Group – Ali Group S.r.l. maintains business relationships.

Rights of data subjects

You may at any time exercise your rights:

a) to access to personal data;

b) to obtain their rectification or deletion or to limit their processing;

c) to object to the processing;

d) of data portability;

e) to withdraw consent: the withdrawal of consent shall not affect the lawfulness of processing based on the consent given before the withdrawal;

f) to make a complaint to the Supervisory Authorities (Personal Data Protection Authority).

All the above rights can be exercised by sending a request by email to privacy@carpigianigroup.com

Duration of the processing and storage period

The personal data voluntarily provided by the interested party will be processed by the Joint Data Controllers and kept for the time strictly necessary to fulfill the data subject's requests.

Joint Data Controllers

Joint Data Controllers subject of this policy are Carpigiani Group– Ali Group S.r.l., with registered office at Via Emilia, 45, 40011, Anzola dell'Emilia (BO), Italy, and Antherica S.r.l., with registered office at Via Passo Buole, 82, 42123 Reggio Emilia (Italy).

Privacy notice

We use cookies or similar technologies for technical purposes and for different purposes only with your prior and explicit consent as specified in cookie policy.

You can express your consent using the button "Consent all". Unless you select one of this options we will use essential functional cookies only